Confrontation is Never the Answer

I wholeheartedly believe in the phrase, “Communication is key.” I am a huge fan of open, honest communication. With this comes difficult conversations. What makes conversations difficult?– an anticipation of REactions– subject matter– delivery– lack of empathy* feelings Anger, hurt, deception, resentment, etc. are feelings that cause a difficult conversation to become a confrontation. ConfrontationsContinue reading “Confrontation is Never the Answer”